Why we do not have a Phone number at our contact us page?
Our customers have told us they're most satisfied with their support experiences when they get an answer which is quick, comprehensible, and accurate. Based on our previous experiences and customer inputs, email support best achieves these objectives. It allows us to provide reference links, screenshots, and answers to frequently asked questions as needed.
Please contact us via email, and we will strive to delight you with our response. We generally get to all emails within 1 business day.
Please email us with application name and describe your problem with screenshot and other details if you are reporting an error or bug.
Our Product does not have a feature you need :
Do you have nice suggestion or new feature request for next version of our products :
We would be happy to reward you with free updated copy of that product if we incorporate your suggestion / feature into our forth-coming version.
Please email us with your views on Email Address mentioned above.
If you have purchased our product but haven’t received Registration Email yet !
We would send you the Registration Code at your email address. There is a possibility that our email is spam-filtered at your end; hence we request you to please check your SPAM folder first at your end before emailing back to us. In case if you are using anti-spam software then you can add our email address in your 'safe list' so you can be sure that you receive our registration email on time.
If you have lost registration key
Please email us along with your Order No. which you received while registering it. This will help us to give you Priority on Email support. In case if you do not have Order No. then please email us from the registered email id (email id which you used at the time of your purchase) along with your Name.
Do you have any difficulties to order our products?
Please complete the order by fax or phone and Plimus will manually process your order.
OR Please email us with a brief description about the situation and product you want to purchase. You can also Call Plimus at 1-866-4PLIMUS or 1-858-350-7473 (Toll-free in the US and Canada).